Every person who uses Conference Manager has a user account.
Your user account stores basic information about you - including your name, email address, contact information and more. It also links you to every conference you participate in, and stores your history with conferences you participated in in the past.
User accounts are necessary for any task that requires you to be logged in, such as:
- Submitting an abstract
- Registering for an event
- Becoming a member of a society
- Reviewing abstracts
- Building and maintaining submission forms
- Editing the look and feel of the conference website
This page answers some common questions that administrators and conference delegates may have about user accounts.
Why do I already have an account?
You may already have a Conference Manager account for a few reasons. Maybe you registered for another conference in past that was using Conference Manager, or maybe an account was made for you to review abstracts. Because different conference homepages often look very different, it's possible that you have used Conference Manager before, and you don't recognize the system.
When you log in, click on the User Profile button (icon of a man in a blue shirt) to see more information about your account, including a list of communities that you are subscribed to. This list shows other Events you have participated in which you used Conference Manager to sign up for.
How can I edit user information on my account?
Changing your own personal information is easy. When you are logged in, click on the My Profile icon (picture of a man in a blue shirt, found on the far right side of the navigation bar). From here, you can click Change Details to alter your personal information.
Administrators: You can change information for user as well. From the Manage Users page, click on the user's name to see their User Profile page. Note: you cannot alter information on another administrator's account using this method. If you need to change information on an administrator's user account, either contact that administrator to have them make the change from their My Profile page, or contact your Account Manager for assistance.
What if I don't know my login information?
No problem. It's easy to find your information and log into your account.
Click the LOGIN link in the top right corner of every Conference Manager page to access the Login Screen. From here, click on Forgot your Username or Password. On this page, you will be able to enter your username to have a link to reset your password emailed to you. You can also enter your email address if you're not sure what your username is, and both your username and a link to reset your password will be emailed to that address.
What do I do if I have more than one account?
We generally recommend that you only have one Conference Manager account at a time. This makes it easy for you to sign up, submit abstracts, and edit information you have already submitted to multiple conferences. If you find that you do have more than one user account, contact your Account Manager to have the two or more accounts merged.
What happens to my account once my conference is over?
After the conference is over, information about registration, abstract submissions, memberships, and other details is usually kept for some time. Administrators may need to access information about past conferences for years after the conference is finished. Administrators - your Conference Manager data is usually maintained for as long as your organization uses Conference Manager, unless you choose to re-use CIDs for multiple years.
Because people will often use the same account to participate in the same annual conference multiple years in a row, or to participate in events hosted by other organizations that use Conference Manager, your personal user account remains active in perpetuity.